"Wheels Up" is my podcast on the behind the scenes of the airline industry. It seems rarely does a day go by when something happens that makes us scratch our heads.
In this installment, iHeartRadio Airline Expert Jay Ratliff clues us in on a passenger bill of rights: when does an airline owe you for a late, missed or cancelled flight, and when are you just stuck on your own? We also talk about passengers behaving badly, and who gets bumped into first class when there's an available seat?
Enjoy. And send me your questions for our next installment....