Southwest kept frustrated passengers happy playing games during a delay


For travelers, there are few things more annoying than a delayed flight. That’s what Kristen Dundas of Windermere, Florida, thought until her Southwest Airlines flight from Orlando to Washington was delayed Thursday — and she actually ended up enjoying the experience. She tweeted: “My flight to Washington DC has been delayed for almost 2 and a half hours and I was getting HEATED until this gate agent started playing games with everyone waiting to pass the time and now I’m like I’ll wait all night if you keep this up.” The tweet included a video showing a gate agent hosting a contest for the “worst driver’s license picture.”

… The agent also hosted a paper airplane contest. Winners were awarded $25 vouchers and Southwest merchandise.



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