Leaked video of a heated confrontation in the back of an Uber is not how Travis Kalanick wanted to start his week. Travis is the CEO of Uber and what started as a post Super Bowl ride for Kalanick devolved quickly into a heated exchange between him and the driver of his Uber Black — the company’s high-end service. The driver (Fawzi Kamel) turned over the dashboard recording to Bloomberg, who published the video Tuesday. The exchange started with a handshake, and ended with finger pointing and two annoyed men.
… The driver told Uber’s CEO: “People are not trusting you anymore. Do you think they’ll buy [rent] cars anymore? Unless they buy them through your app. Nobody wants to buy a car. I lost $97,000 because of you. I’m bankrupt because of you. You keep changing [Uber’s pricing] every day.” Kalanick replied, “What have I changed about Black?” The driver says, “You changed the whole business.” The discussion escalates into an argument with Uber’s CEO loudly saying “b.s.” and “some people don’t like to take responsibility for their [stuff]. They blame everything in their life on someone else. Good luck.”
Now that the video was leaked and the CEO looked like a jerk, he has backed down.
UBER CEO APOLOGIZES AFTER VIDEO SURFACES OF HIM BERATING DRIVER
It was another bad day Tuesday (February 28th) for Uber CEO Travis Kalanick, who's had a lot of them lately, with him apologizing after video surfaced of him berating an Uber driver. In the video posted by Bloomberg, driver Fawzi Kamel asks Kalanick about decreasing fare costs, and he replies that that's B.S. Kalanick goes on to refuse to discuss much about the reduction in pay, and then says as he leaves: "Some people don't like to take responsibility for their own sh*t. They blame everything in their life on somebody else. Good luck!" In a note sent to Uber staffers that was later shared as a blog post, Kalanick said he treated Kamel disrespectfully and apologized. He wrote, "To say that I am ashamed is an extreme understatement. My job as your leader is to lead . . . and that starts with behaving in a way that makes us all proud. That is not what I did, and it cannot be explained away." He continued: "The criticism we've received is a stark reminder that I must fundamentally change as a leader and grow up. This is the first time I've been willing to admit that I need leadership help and I intend to get it." It's unclear exactly how Kalanick intends to get that "leadership help."