Chick-fil-A was recently named America’s favorite fast-food restaurant — but the chain has just topped a decidedly less flattering list. According to industry publication QSR magazine’s Drive-thru Report, Chick-fil-A has the slowest drive-thru time of 10 popular restaurants, at 325 seconds, or about 5½ minutes, on average. Wendy’s was also among the slowest of the restaurants surveyed at 275 seconds, or almost 5 minutes.
… Meanwhile, the fast-food restaurant known for its Mexican pizzas and chalupas has the fastest drive-thru time. Taco Bell completes customer drive-thru orders in 222 seconds, or just over 3½ minutes.
… The report found that one reason the drive-thru line at Chick-fil-A’s is slower is that the restaurant tends to have a higher volume of cars in drive-thru than other fast-food chains.
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