A passenger filed a claim when her suitcase was damaged, and Delta replaced the bag...with 13 new suitcases.
Gisele Rochefort's TikTok video showed her hard shell luggage was badly damaged, and said Delta agreed to compensate her. Shortly after, Rochefort received a notification that she had received "some packages."
Those packages were 13 new Ricardo Beverly Hills bags. "I think they made a mistake," Rochefort said.
"I think I know what everyone is getting for their birthday or the holidays," one commenter wrote.