A Texas based IHOP franchise has taken action after an incident where a waitress refused to serve a black couple, leading to the termination of that waitress, the manager and another server.
Keisha Mitchell and her boyfriend experiences the discrimination during a visit to an IHOP in Mesquite Texas after Christmas. They were shocked when they were told they would not be served because of their race.
Mitchell recorded a video of their conversation of the manager who explained the waitress's refusal by calling her "picky" but Mitchell disputed this saying it was discriminatory to select only a certain group of people to serve.
The manager defended the waitress saying she had 25 years of IHOP experience and Mitchell called the incident "traumatic."
The parent company stated they thoroughly investigated the matter and took the necessary actions.
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