A quirky visit to a Buc-ee’s store in Tennessee turned sour for Justin Wood and his service animal when they were asked to leave. Wood’s YouTube video captures the series of events leading up to their expulsion from the popular chain.
… The service animal — a duck named Wrinkle — can be seen attracting admiration from fellow shoppers as they navigate the aisles of the store, before being confronted by multiple employees who insist that only service dogs are allowed. Despite Wood’s insistence that Wrinkle is a service animal and his willingness to provide proof, the store staff stand their ground, eventually leading to law enforcement involvement and Wood’s banishment from all Buc-ee’s locations.
He posted this:
I’ve always loved Buc-ee’s And now I can’t go to Buc-Ee’s anymore Because it’s illegal for me to go to Buc-Ee’s It’s sad to think We’ll never be able to experience Buc-Ee’s Ever again Our Roadtrips will never be the same