Many sight impaired people use guide dogs to be able to live their daily lives independently. In the case of Paul Castle of Seattle, he was kicked out of a restaurant for having his guide dog with him. “I was speechless, I was shaking,” he said. “I was really upset and disappointed.”
Castle started going blind at the age of nine and now only has 10% of his vision. “It's sort of like looking through a straw,” said Castle. “I have no peripheral vision, the rest of my visual field is full of static.” He goes everywhere with his guide dog, Mr. Maple, and said his dog has allowed him to live more independently and get out of the house more on his own. He got Mr. Maple from Guide Dogs for the Blind.
One recent video got a lot of traction where Castle shared his experience of getting kicked out of a Seattle restaurant after he entered with his guide dog. The employee did not believe that Castle was blind and said he had to leave. When Castle said he would return with paperwork, which is not required for him to show, the employee said if he came back, he would call the police.
“When I encounter a situation like this where I'm fully rejected not only for my dog, but because my own disability wasn't believed, it makes me really sad on top of all the struggles that I already kind of deal with,” said Castle.
He believes two things led to this situation. One issue is people falsifying their dogs as service dogs, which causes difficulties for people who depend on real service dogs. He also said it is important for people to know that most legally blind people still have some vision. “I think sharing our personal stories and finding ways to grow and learn together is the ultimate goal,” said Castle.
When he got home and posted the video that went viral about the incident, he reached out to the restaurant about what happened. He said he ended up meeting in person with the manager, who was sincerely apologetic and said he would better train employees.