A server has gone viral after calling out customers who steal her pens, which she supplies on her own dime. The video features Lilly (@neutral.m11lfhotel on TikTok) sitting in her car wearing her work uniform as she recounts her story. She says with a 14 hour shift ahead of her, she realized all her pens in her apron were gone — apparently never returned to her after customers sign their checks and leave. Lilly says she drops between $30 and $45 on pens each month because she wants “nice pens” for her and her customers to use.
… Lilly says: “You can stiff me. You can cuss me out. Just don’t take my pens cause I buy these with my own money.”
So....if Lilly is forced to supply her own pens doesn’t it seem like smart thing to do is to buy cheap ones in case they get lost or stolen? And whatever happened to taping a big fake flower to the end of the pen so customers are less likely to walk off with it?