Atlanta waitress goes viral for refusing to tip servers 20% of her bill

A server at a restaurant in Atlanta has gained some fame on social media after boldly stating her decision to no longer tip other servers 20 percent of her bill. In her video, Jenna explains that she believes some servers simply do not meet the basic requirements of their job and therefore do not deserve the standard 20 percent tip.

… Jenna’s main grievances include workers who fail to refill drinks promptly, take a long time to retrieve condiments, seat customers without silverware, and neglecting to ask if tables prefer one check or multiple. According to Jenna, these tasks should be simple and easy to accomplish.

… Naturally her stance has sparked a debate among other service industry workers, with some arguing that leaving a 20 percent tip regardless of service quality is an act of kindness and empathy.